FAQ

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FAQ

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Shipping:

UK £5 (Fast tracked delivery 3-5 days) 

Rest of World £10 (Fast tracked delivery 3-10 days) 

Returns:

Our policy lasts 14 days. If 14 days have gone by since your items have been delivered, unfortunately we cannot offer you a refund or exchange.


Note: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please make sure that you have reviewed your order carefully before finalising your purchase. For more help, please contact us.

 

Refunds:

If you are not entirely happy with your purchase you can return your item/s within 14 days of delivery, for a full refund to the original payment.


A refund will be credited to the original payment method within 2 weeks. Please note that it may take up to 14 days for your bank to credit your account. We are not liable, and cannot take responsibility for, any bank charges that you may incur during the refund process.

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